Verified Project
Solar Energy Services did an outstanding job diagnosing and replacing a faulty inverter and getting our system back online. The warranty support was exactly what you hope for: fully covered, with both the replacement equipment and the service handled smoothly and professionally. Megan Coughlin, Service Department Manager, was supportive and responsive throughout, kept me updated, and helped move scheduling along as soon as the inverter was delivered.
On site, Mr. Nisim Evans (Lead Tech) and Mr. Ian Harris were terrific. They were clearly experts and incredibly knowledgeable, worked efficiently, and communicated well about what they were doing. They were also courteous, personable, and a genuine pleasure to have in our home.
They handled a challenging environment without missing a beat: our street was actively being repaved with a full road construction crew, specialty heavy equipment, dump trucks, and asphalt operations directly in front of the house all day. To make things even more complicated, the asphalt grinder damaged our underground Verizon internet line. Despite those obstacles, the crew stayed focused, worked through lunch, and then made extra time to return the following day to complete the hookup.
Highly recommend Solar Energy Services for both the quality of the technical work and the professionalism of the team.