September 19, 2025
The installation of our new Mitsubishi Hyper Heat mini-split system was completed today, and we’re thrilled to share with you how extremely satisfied we are with the service we received.
From our initial phone conversations with Rachel, who efficiently and courteously helped streamline the initial scheduling; to the thorough and informative site visit, logistics, and estimate process with Bryan; and ultimately through the 4-day install done by Isaac and JR, we received nothing less than superior service. Isaac and JR were very professional, punctual, quiet and respectful, and pleasant to have in our home. We greatly appreciate the time and effort they took to conceal most of the exterior lines and minimize the visual impact of the condenser/branch box locations, something we’ve been dissatisfied with in our experience with previous HVAC companies. They maintained a clean and neat work site, and they quickly and thoroughly tidied up at the end of each day. Following final adjustments today, Isaac patiently answered our questions and educated us regarding future maintenance and cleaning of our new system.
We have worked with two other local HVAC companies for the install and repair of mini-split systems, and Northwest Renewables is clearly a superior service. It’s apparent to us that your company hires and trains quality staff, which is reflected in the excellent customer service we’ve experienced. In our opinion, Northwest Renewables sets the gold standard for your industry, and we’ll definitely recommend your services whenever possible.
With sincere thanks,
Rand & Erin Young